Kenya Telecom is working to ensure your international calls are top quality.
We want to know if you have any problems or questions about the service so we can continue to improve.
We like to have feedback from our customers and it really helps if you can be as specific as possible when contacting us.
In order to keep the charges for your calls to the absolute minimum we do not operate a 24/7 Help Desk but we will answer your enquiries promptly.
The most effective way to communicate with us is to complete the Customer Service Form so that we can track faults and enquiries and respond promptly.